Canada Shipping Methods
Delivery Time & Pricing
A. Air Shipping
- Accepts liquids and food items, such as sauces, fish maw, instant noodles, snacks, etc.
- Battery products can be shipped.
B. Fast Sea Shipping
- Accepts liquids and food items, such as sauces, fish maw, instant noodles, snacks, etc.
- Battery products can be shipped.
C. Regular Sea Shipping
CAD $3.79 / kg (concentrated category)
- Liquids and food items are not accepted.
- Battery products can be shipped.
Note: CAD $4.99 / kg is for mixed-category sea shipping, suitable for different types of general items shipped together. CAD $3.79 / kg is for concentrated-category sea shipping, suitable for shipping the same type of items together.
Shipping the same type of items together (such as furniture, auto parts, tires, home goods, etc.) can significantly reduce declaration cost and overall shipping cost. If friends are shipping similar items together, consolidated shipment can be even more cost-effective. Contact our dedicated support anytime for details.
If a single outbound parcel contains any item longer than 1 meter, that parcel will incur a CAD $39.99 surcharge per parcel. The same parcel may include multiple items of similar size. Before shipment, we will review the packing method to help minimize surcharges.
Shipping Payment
After items are sorted and packed, we will provide the final quote and photos of the packed dimensions. Once the customer confirms, we will provide a payment link. Customers can pay safely by credit card through PayPal. If you need another payment method, contact us.
Compensation & Protection
If a parcel is lost during our handling or shipping process, compensation will be based on the declared value.
Item value will be based on order records, including platform order screenshots or system data, as the calculation basis for compensation.
All parcels include tracking numbers. If tracking shows successful delivery, delivery is considered complete.
To apply for compensation, please contact us within 7 days after receiving the parcel and provide relevant information for follow-up.
The company reserves the final decision on compensation and related arrangements.